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HR & Admin Guide

This guide is for HR staff and system administrators. It covers all the tools and workflows available to you — from onboarding new employees to publishing KPI cycles, approving probation outcomes, and configuring system settings.

Looking for the Manager Guide?

If you are a Manager or HOD looking to review KPI evaluations or submit probation assessments, see the Manager Guide instead.


Roles Covered by This Guide

RoleKey Responsibilities
AdministratorFull system access — employee management, KPI, probation, roles, all settings
HREmployee management, KPI cycles, probation reviews, notification settings (cannot manage roles)

Where a feature is available only to Administrator or only to HR, this is noted clearly on that page.


Guide Contents

PageWhat It Covers
Entities & DepartmentsCreating and managing the organisational structure
Employee ManagementOnboarding, editing, searching, deactivating, and importing/exporting employees
Job PositionsManaging the master list of job positions used across the system
KPI TemplatesCreating and importing performance evaluation templates
KPI CyclesCreating, publishing, and closing KPI evaluation cycles
KPI Evaluations (HR)Monitoring evaluations, handling disputes, force-closing, and exporting data
Bank Detail Change RequestsReviewing and approving or rejecting employee bank detail change requests
Probation ReviewsTriggering reviews, approving outcomes, and monitoring the probation pipeline
Roles & PermissionsManaging system roles and what each role can access
Notification SettingsConfiguring which events send email notifications